Be sure that your users have access to the right clients. When adding a new customer select user's role in Uku.

All new users are added to Uku as with "User" role. When an invitation to a new user has been sent out, it can be amended to be as "Admin" under "Users" section. 

Owner - has created the company's account. 

  • can delete clients and company's account 
  • can invite new users
  • can choose the role of your users
  • can deactivate users
  • can amend the size of the company 
  • can activate time estimation and checklist completion to be mandatory 
  • can add new templates

Admin - sees all of the company’s clients.

  • cannot delete clients or company's account
  • can invite new users
  • can choose the role of your users
  • can deactivate users
  • can amend the size of the company
  • can activate time estimation and checklist completion to be mandatory
  • can add new templates

User - only sees clients assigned to them. 

  • cannot add new users
  • can deactivate clients
  • can add new clients
  • cannot add new templates 
  • cannot delete or change time tracked by other users 

Inactive - user who has been deactivated.

  • cannot access company's account 
  • history of user's work remains under reports
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