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How to Import Clients from Excel?

Instead of entering customers one by one, you can use XLSX import for a large customer base.

Rain avatar
Written by Rain
Updated today

Use Excel import when you need to add more than a few clients. Note: This feature is only available for Company accounts.

Step 1: Access the Import Feature

  1. Go to Clients in the main menu

  2. Select your company account (if you have multiple)

  3. Click the three-dot menu and select Import Clients

Step 2: Prepare Your Excel File

  1. Use an XLSX file format

  2. Download our sample template for reference

  3. Include only the columns you need (see supported fields below)

Supported Import Fields

FIELD IN UKU

VALUE TO ENTER

UPDATING VIA IMPORT

Client name

-

City

+

Country

+

Country: by code

Use country codes (US, CA, GB)

+

Address

Street name and number

+

Postal code

+

Client group

You can add several groups at once

+

Language

e.g. English, French, Danish, Swedish

+

Client code

+

Notes

An entry that is added to the customer's notes

-

Co. No

-

Time required

1 - On

0 - Off

+

Topic is required

1 - On

0 - Off

+

VAT Number

+

Financial year-end

05/12/2025

+

Invoice recipients

+

Terms of payment

+

Currency

+

If you have any additional information about the clients, you can simply import it into the custom fields. You will first need to make sure the custom fields are already created in your Uku account. You can learn more about custom fields in this article.

UKU FIELD TYPE

VALUE TO ENTER

UPDATING VIA IMPORT

Text

+

Integer

+

Multiline text

+

Number

+

Choice

+

Multiple choice

e.g. Xero, QuickBooks

+

Multiple users

+

Date

dd.mm.yyyy

+

Yes/No

YES - 1, yes, true

NO - 0, no, false

+

Password

+

URL

+

User

+

Step 3: Upload and Configure

  1. Upload your file by clicking "Upload file" or drag-and-drop
    ​

  2. Set header row: Toggle "First line is title" on/off

  3. Map columns: Match your Excel columns to Uku fields

    • Green columns = automatically matched

    • Gray columns = need manual mapping
      ​

  4. Preview and confirm your import settings

Step 4: Complete Import

  1. Select which clients to import (all or specific ones)

  2. Click Confirm to start the import

  3. Wait for the completion notification

  4. Click "View clients" to see your imported data

Next step: Set up task plans for your new clients.Β 

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