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Tripletex - Uku Integration

Connect Tripletex to Uku to import clients, products, services, and classificators, and generate invoices that sync between both platforms.

Written by Rain
Updated over a week ago

Tripletex - Uku Integration

TL;DR: Connect Tripletex to Uku to import clients, products, services, and classificators, and to generate invoices in Uku that export as orders to Tripletex.

Who can do this

  • Users with Owner or Admin role in Uku

  • A valid Tripletex employee token is required to authorize the connection

Benefits of the integration

  • Import all your clients from Tripletex to Uku with just a few clicks

  • Import products, services, and classificators to Uku

  • Create invoices in Uku and send them to Tripletex

  • Link your responsible employee to the invoice in Tripletex

After connecting Uku to Tripletex, you gain access to the full set of Uku features for your imported clients:

  • Workflow and task management

  • Time tracking

  • Reports

  • Monitoring

  • Billing

Setting up the connection

  1. Open Settings & Apps from the main menu.

  2. Open the Tripletex app under the Integrations section.

  3. Click Activate to enable the app.

    • If you have not activated the Billing app yet, you will be prompted to do so. It is strongly recommended β€” this allows Uku to import products/services and classificators needed for billing.

  4. Open the Import tab.

  5. In Tripletex, locate your employee token. Enter it into the authorization field in Uku to complete the connection.

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Importing clients from Tripletex

After Uku has been granted access to Tripletex, you can begin importing:

  1. Uku fetches your clients from Tripletex and presents you with the list.

  2. Select which clients you want to import to Uku.

  3. Click Confirm to import the selected clients.

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Updating data

Client sync between Uku and Tripletex is one-way: from Tripletex to Uku. Changes made in Uku are not pushed back to Tripletex.

If you have added new clients in Tripletex or updated existing ones, you can update your client base in Uku:

  1. Open the Tripletex app and select the Import tab.

  2. Click Start import.

  3. Uku fetches your clients and shows new and existing clients. Select which to add or update, then click Confirm.

  4. After a successful import, a summary popup appears. Click View clients to review the results.

Import products, services, and classificators

If you have not already done so:

  1. Activate the Billing app under Settings & Apps.

  2. Set Tripletex as the connected accounting service.

  3. Navigate to the Product tab and import classificators if they have not been imported already. This will also update the products and services list.

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Create invoices in Uku and send them to Tripletex

See how to use billing in Uku here.

Uku sends invoices to Tripletex as orders (preliminary invoices). You can find them in the Tripletex order overview list.

Key invoicing details

  • Invoice status updates from Tripletex: You can configure Uku to check your invoices daily and update their status. Uku tracks exported invoices and marks them as paid. Partially paid invoices appear as unpaid. You can also manually trigger a status update for selected invoices.

  • Uku uses Tripletex invoice numbers: When an order is sent from Tripletex as an invoice, Uku updates its invoice number to match the Tripletex invoice number. This update happens once every 24 hours as part of the invoice status update.

  • Client invoicing email: When you imported clients from Tripletex, their invoicing email was also imported. To update or remove it, go to Client details > Billing > Settings.

  • Link responsible accountant: To link your responsible accountant to the invoice in Tripletex, add their Tripletex employee ID on their member profile as an External ID.

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Troubleshooting

  • Connection fails when entering the employee token: Verify the token was copied correctly from Tripletex without extra spaces. Tokens may expire β€” generate a new one in Tripletex if needed.

  • Some clients do not appear in the import list: Uku only fetches active clients from Tripletex. Check that the missing clients are not archived or inactive in Tripletex.

  • Invoice number not updating in Uku: The sync runs once every 24 hours. Wait for the next automatic sync cycle, or manually trigger an invoice status update.

  • Products and classificators not importing: Ensure the Billing app is activated and Tripletex is set as the connected accounting service before importing from the Product tab.

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