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How to Follow Tasks in Uku

Following a task lets you monitor progress on work assigned to colleagues without cluttering your own task list. You receive updates when someone comments or makes changes, helping you stay informed without being directly responsible for the task.

Maria Müürsepp avatar
Written by Maria Müürsepp
Updated this week

Task following is a collaboration feature that helps you stay updated on your team members' work. When you follow a task, you get notifications about comments, updates, and progress—but the task doesn't appear on your main task list alongside your own assignments.

This is perfect for managers supervising team members, senior accountants mentoring juniors, or anyone who needs visibility into specific tasks without taking ownership of them.

Why Follow Tasks Instead of Being a Task Member?

Understanding the difference between task members and followers helps you organize your workflow effectively:

  • Task members are directly responsible for completing the task. These tasks appear on their dashboard alongside their other work.

  • Followers monitor the task's progress and receive updates but aren't responsible for completion. Followed tasks can be filtered separately from regular tasks.

Example scenario: You're training a new accountant on month-end closing. Assign the task to them (making them a member), then mark yourself as a follower. You'll see all their updates and can provide guidance without the task appearing in your regular workload.

How to Follow a Task

1: Follow When Creating a New Task

  1. Click the + button in the top right corner to add a new task

  2. Fill in the task details (title, client, dates, etc.)

  3. In the Members section, add the team member(s) who will complete the task

  4. Check the "Follow" checkbox below the members section

  5. Click "ADD" to save the task

You're now following the task without being assigned to it.

2: Follow an Existing Task

  1. Open the task you want to follow from your dashboard or task list

  2. Look for the "Follow" checkbox in the Members section (right side panel)

  3. Check the box to start following

  4. The change saves automatically—no need to click anything else

3: Follow Tasks from a Client's Task Plan

If you want to monitor recurring tasks for a specific client over a longer period:

  1. Navigate to the client's profile

  2. Go to the Task Plan tab

  3. Open the recurring task you want to follow

  4. Check the "Follow" checkbox

  5. The change saves automatically

This is especially useful when you need ongoing visibility into a client's regular accounting tasks (like monthly bookkeeping or quarterly VAT returns) handled by other team members.

How to Add Other People as Followers

Sometimes you need to make sure someone else monitors a task's progress—like making a partner aware of a complex engagement or keeping your manager informed about a client issue.

  1. Open the task

  2. In the Members section, click on "Followers (1)" or the number showing current followers

  3. A dropdown menu appears showing all team members

  4. Select the people you want to add as followers

  5. Click OK to save

The selected team members will now receive updates about this task.

Finding Tasks You Follow

Uku provides several ways to quickly access tasks you're following:

Using the "I Follow" Filter

  1. Go to your Dashboard (Tasks view)

  2. Click the filter icon (funnel symbol) in the top right

  3. Click the "+" sign

  4. Select "I Follow" from the filter menu

  5. Only tasks you're following will appear on your dashboard

Pro tip: Save this as a "Saved view"! After applying the filter, click the Save icon and name it something like "Tasks I Follow" so you can return to this view anytime.
Read here: How to save the Dashboard view.

Notifications for Followed Tasks

When you follow a task, you'll receive notifications when:

  • Someone adds a comment

  • The task status changes

  • Files are attached

  • The due date is modified

  • Someone mentions you in a comment

Best Practices for Task Following

For Managers and Team Leads:

  • Follow all client onboarding tasks for new team members to provide guidance

  • Follow complex or high-risk tasks to monitor progress without micromanaging

  • Follow tasks during training periods to catch issues early

For Senior Accountants:

  • Follow junior staff's month-end tasks during their first few months

  • Follow tasks you've delegated to ensure smooth handoff

  • Follow client communication tasks for quality control

For Team Collaboration:

  • Follow tasks where you need visibility but aren't directly involved

  • Follow tasks waiting on your input even if someone else completes them

  • Follow tasks affecting your work (like a colleague's task that must finish before yours starts)

Managing Your Followed Tasks

To Stop Following a Task:

  1. Open the task

  2. Uncheck the "Follow" checkbox

  3. The change saves automatically

Bulk Management:

Currently, Uku doesn't support bulk following/unfollowing. You must follow or unfollow tasks individually.

Task Following vs. Other Features

Task Following vs. Task Delegation:

  • Following = monitoring someone else's work

  • Delegation = assigning your task to someone else

Task Following vs. Task Comments:

  • Following = ongoing monitoring with automatic notifications

  • Comments = one-time communication about the task

Task Following vs. Being a Task Member:

  • Following = visibility without responsibility

  • Task member = direct responsibility for completion

Frequently Asked Questions (FAQ)

Q: Will followed tasks appear on my main dashboard?

A: Followed tasks don't automatically appear on your main dashboard with your assigned tasks. You need to use the "I Follow" filter to see them. This keeps your workspace focused on your own responsibilities while still allowing access to tasks you're monitoring.

Q: Can I follow tasks from multiple team members at once?

A: Yes! You can follow as many tasks as you need from any team members. However, be mindful of notification overload. Focus on following tasks that genuinely require your oversight.

Q: Do followed tasks count toward my workload in reports?

A: No, followed tasks don't count toward your tracked time or workload in reports. Only tasks where you're a member and have tracked time will appear in your personal reports.

Q: Can clients see who is following their tasks?

A: No, task followers are only visible to internal team members within Uku. Clients in the client portal can only see task members (assignees) and cannot see the follower list.

Q: What happens if I follow a recurring task?

A: When you follow a recurring task from the client's task plan, you'll automatically follow each new instance of that task as it's created. This is perfect for ongoing monitoring of regular client work.

Q: Does following a task notify the task assignee?

A: No, when you follow a task, the assignee doesn't receive a notification that you're now following. However, they can see who's following by clicking on the Followers count in the task details.

Getting Help

If you have questions about task following or need assistance setting up your workflow:

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