What is the difference between yearly and monthly billing?
TL;DR: Uku offers yearly and monthly billing. Yearly billing saves you 23% compared to monthly billing, while monthly billing gives you more flexibility to cancel at any time.
Who can do this
Account administrators responsible for billing and subscription management
Overview
Uku offers two billing frequencies: Annual (Yearly) and Monthly. The primary difference is the frequency of the charge and the cost savings associated with long-term commitments.
Yearly billing
This option charges the subscription once for one full year.
Cost savings: You receive a 23% discount compared to the monthly billing cycle.
Renewal: The subscription automatically renews and charges again the following year.
Adjustments: If changes are made during the cycle, the amount charged is prorated based on the time remaining until the next billing date.
Monthly billing
This option charges the subscription on the same date every month.
Flexibility: The plan remains active as long as the subscription is current.
Cancellation: You can cancel the account at any time without a long-term commitment.
How to view or change your billing frequency
Open Settings & Apps.
Select the Billing section.
Review your current plan and billing frequency.
To switch between yearly and monthly, follow the on-screen prompts to update your subscription.
See the Pricing page for specific currency amounts and tier details.
Tip: If you change your plan mid-year on yearly billing, the system automatically adjusts the charge based on the time remaining until the next billing date.
Troubleshooting
Charged the wrong amount after switching plans: When switching from monthly to yearly (or vice versa) mid-cycle, a prorated adjustment is applied. Check the invoice details in Billing settings to verify the calculation.
Subscription did not renew: Verify that your payment method on file is valid and has not expired. Update it in the Billing section of Settings & Apps.
Cannot find the option to change billing frequency: Only account administrators can modify billing settings. Confirm your role under Members settings.