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How to import clients?

Instead of entering customers one by one, you can use XLSX import for a large customer base.

Rain avatar
Written by Rain
Updated over a month ago

Importing Accounting Clients to Accounting Practice Management Software

If more than a dozen customers need to be added to the Uku system at once, it is wise to use data import. Remember that customers can only be imported under a Company account.

To import customers, you need to go to the "Clients" main menu and choose which account you want to add customers to (if you are a user under more than one company account). You can find the import option in the three-dot menu:

Then select, how would you like to import data.

Preparing for the import

An XLSX file is suitable for importing data as a format. Download a sample file and add your client info.
Columns are the same as Uku fields.

The table below shows what information can be imported into Uku.

Based on this, you can create a file with the desired columns and values. Not all fields need to be used.

FIELD IN UKU

VALUE TO ENTER

UPDATING VIA IMPORT

City

+

Country

+

Country: by code

e.g. EE, SE, LT

-

Address

Street name and number

+

Postal code

+

Client group

You must have previously created a customer group under Settings. You can add several groups at once

+

Language

e.g. English, Lithuanian, Latvian, Norwegian, Swedish

+

Client initials

Three letters as a profile pic to identify the client I.e. Nor for Nordea.

-

Client code

+

Notes

An entry that is added to the customer's notes

-

Client name

-

Register code

-

Status

1 - Active

0 - Inactive
If not selected, the client will be Active by default

-
NB! Inactive clients will be Active!

Time required

1 - On

0 - Off

+

Topic is required

1 - On

0 - Off

+

VAT Nr

+

Importing client custom fields

If you have any additional information about the clients, you can import them to the custom fields.

You will first need to make sure the custom fields are already created in your Uku account. You can learn more about custom fields in this article.

UKU FIELD TYPE

VALUE TO ENTER

UPDATING VIA IMPORT

Text

+

Integer

+

Number

+

Choice

+

Multiple choice

e.g. Xero, QuickBooks

+

Date

dd.mm.yyyy

+

Yes/No

YES - 1, yes, true

NO - 0, no, false

+

Starting with import

  1. Upload the import file

Once the data file has been created, go to the ‘Clients’ view in the main menu and click on the 3-point ‘Import Clients’ menu.

Click ‘Upload file’ or drag and drop the file in the marked area.

2. Specify whether the first row is a column heading or whether the first row already contains the required information.
To do this, turn ‘First line is title’ on or off.
You can also add fields and groups that are missing.
Columns, that Uku matches automatically will turn green, gray columns need to be matched manually.

3. In the preview, set the value for each column in the Uku’s column from the drop-down menu

4. If the column headings are defined in the Uku client profile fields, click ‘Next

5. Before clicking 'Confirm' you can select if you want to import all the info or maybe just some specific clients.
New customers are marked green, already existing clients black.

6. After confirming Uku will import your clients and tell you the stats when the import is finished.

7.  By clicking 'View clients, '  you'll see all the clients that were imported, and you can continue with adding workflows without extra filtering.

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