Member billable rate product

A Member billable rate product prices each person’s tracked hours at their own billable rate, so a team of mixed seniority bills correctly without splitting the work by hand. This guide walks through the billable rates the product depends on, how to create it, and how to add it to a client contract so it bills automatically on invoices.

• Company Owners and Company Admins can create and manage products. Company Admins’ product access comes from the Products team permission (granted to the Administrators team by default); if it’s removed, only the Company Owner can add or update products. See Members and Teams permissions.

This product carries no price of its own — every amount comes from the billable rate set on member agreements, at two levels: a company-wide default and an optional per-member override. Set these rates before you create the product, or it will bill nothing.

• Company default rate — applies to anyone without their own rate. Set it in the company agreement: Company app → Agreements → select Company → Billable rate.
• Per-member rate — overrides the company default for that person. Set it in the member’s agreement: Members → [member name] → Agreements → Billable rate (per hour). Leave it empty to fall back to the company default. See the Flextime agreement.

A Member billable rate product is created like any other product — the difference is the Calculate setting, which tells Uku to price from member rates rather than a number you type.

Path: Settings & Apps → Billing → Products → + Add

1. Give the product a clear name — this is what shows on invoices and contract rows (for example, Hourly work — member rates).
2. Set Calculate to Member billable rate. No price field appears — that’s expected; the amount comes from each member’s rate, and the unit is set to piece automatically.
3. Optionally set the supporting fields below to narrow which time it counts.
4. Set the tax rate and click Save.

These narrow which tracked time the product counts, the same way they work on an hourly product:

• Billable time — restrict to billable time only, so non-billable hours aren’t charged.
• Billable topics — limit the product to time tracked on tasks with specific topics. Leave empty to count all matching time.
• Minimum time — a floor charged per task even if less was tracked.
• Bill by — which logged time counts toward the line.

When an invoice is generated for a period, the product totals each person’s work at their own rate — you don’t split it by hand.

For every member who tracked billable time on the matching tasks, Uku takes their billable rate × their hours and adds it up into a single invoice line. A member with no individual rate uses the company default rate.

Example: a senior at €120/h logs 3 hours and a junior at €60/h logs 5 hours on the client’s tasks. The line is €660 (3 × 120 + 5 × 60).

Contracts are how the product bills on a schedule — add it as a contract row and each invoice run prices it from the period’s tracked time.

Path: Clients → [client name] → Contracts → open or create a contract → Add row

1. Open the client’s Contracts and open an existing contract or create a new one.
2. Click Add row and select your Member billable rate product. You can also set the row’s Calculate to Member billable rate directly, without a saved product.
3. Set the contract’s period and recurrence as usual.
4. Save. On each invoice run, the row resolves to the sum of every member’s billable hours at their own rate for that period.

See Set up contracts for the full contract workflow.

This is by design. A Member billable rate product never has its own price — every amount comes from the billable rate on each member’s agreement. If you need to type a rate on the product itself, use an hourly product instead.

The line uses each member’s billable rate, falling back to the company default when they have no individual rate. If an amount looks wrong:

• Open the member’s Agreements tab and check their Billable rate for the period being invoiced.
• If they have no rate, confirm the company default rate is set on the company agreement.
• If a member billed nothing, they likely have neither an individual rate nor a company default to fall back on.

Only billable time on matching tasks is counted. Confirm time was tracked in the period, that it’s marked billable (if Billable time is restricted), and that the tasks carry a topic the product includes (if Billable topics is set).