Identify overlaps and missing time records

When team members track time throughout the day, gaps (missed time) and overlaps (double-tracked time) can slip in unnoticed. The Report view has a built-in detection tool that highlights these issues with color-coded indicators and lets you correct them in a few clicks.

• All team members can check their own time records.
• Company Admins and Company Owners can review time records for any team member.

1. Select Report from the main navigation menu.
2. Switch to the Time tab.
3. Set the Member filter to the specific person you want to review. You must select exactly one member — filtering to multiple members or leaving the filter empty disables gap and overlap detection.
4. Click the Time column header to sort entries in chronological order.

The Correction column (just after the Date column) now shows a color-coded time amount wherever there is a gap or overlap between two consecutive entries on the same day.

The Correction column sits just after the Date column, and — together with the day separators between rows — it is what you read to spot problems in a member’s timeline.

• Bolder horizontal line — separates one day from the next. It marks a day boundary; no action needed.
• Green amount (in the Correction column) — a gap between two consecutive entries on the same day: that much time went untracked.
• Red amount (in the Correction column) — an overlap: the two entries cover the same period, and this is how much they overlap.

When the Correction column shows a green amount, that time went untracked — the gap menu lets you assign it without leaving the Time tab.

1. Hover over the green amount in the Correction column.
2. Click the three-dot menu that appears.
3. Choose one of the following options:
   • Add to previous time entry — extends the earlier entry to cover the full gap.
   • Add to next time entry — extends the later entry backward to fill the gap.
   • Add new task — opens the task creation dialog with the gap duration pre-filled. Use this when the untracked time belongs on a different task.

When the Correction column shows a red amount, two entries cover the same minutes — the overlap menu trims one side so the total is accurate.

1. Hover over the red amount in the Correction column.
2. Click the three-dot menu that appears.
3. Choose one of the following options:
   • Cut previous time entry — removes the overlapping portion from the first (earlier) entry.
   • Cut next time entry — removes the overlapping portion from the second (later) entry.

Two conditions must both be true: (1) the Member filter must be set to exactly one person, and (2) entries must be sorted chronologically by clicking the Time column header. Verify both before investigating further.

This is expected behavior. Gaps during planned breaks are normal and do not need to be corrected. You can safely ignore green amounts that correspond to known break times.

Position your cursor directly over the color-coded amount in the Correction column, not over the rest of the row. The menu appears only when hovering the colored value.

Confirm which entry is “previous” (started earlier) and which is “next” (started later) by reviewing the chronological order. The labels in the menu refer to time position, not list position.