How to restore deleted tasks in Uku
TL;DR: Use the Audit Log to track and restore deleted tasks. Team plan users can restore tasks deleted today, while Elite plan users can restore tasks from up to 100 days ago.
Who can do this
Any team member can access the Audit Log from their profile menu
Team plan users: can restore tasks deleted on the current day
Elite plan users: can restore tasks from up to 100 days back
About the Audit Log
The Audit Log tracks all changes made in your Uku account, including task deletions, modifications, and who made them. You can access it from three places:
How to access the Audit Log
Option 1: From your profile
Click your user name in the user menu.
Select Audit Log from the dropdown menu.
Option 2: From a client card
Open the client card.
In the Links section of the client card sidebar, click Audit Log.
Option 3: From a task
Open the task you want to check.
Click the three-dot menu on the task.
Select Audit Log from the dropdown.
Restoring tasks on the Team plan
With the Team plan, you can restore tasks deleted on the current day and view today's activity history.
Open the client card for the client whose task was deleted.
Click Audit Log in the Links section. Uku automatically opens the Audit Log filtered to that client.
Find the deleted task in today's activity list.
Click on the task to open its details.
Click the Undo button to restore the task.
The task is instantly restored.
Restoring tasks on the Elite plan
Elite plan users have extended restoration capabilities with 100 days of activity history.
Access the Audit Log (via your profile, a client card, or the task menu).
Use the filters to narrow your search:
Date filter — Navigate to the date when the task was deleted
Type filter — Select the type of activity (e.g., Activity with Client, Task activity)
Action filter — Choose the specific action (e.g., Deleted)
User filter — Filter activity by a specific team member
Browse the filtered results to locate your deleted task.
Click on the task to open its details.
Click the Undo button to restore the task.
The task returns to its original location with all details intact.
Tip: To quickly find a deleted task, set the Type filter to "Task" and the Action filter to "Deleted."
Troubleshooting
The Undo button is not available — On the Team plan, you can only restore tasks deleted on the current day. If the deletion happened yesterday or earlier, the Undo option will not appear. Consider upgrading to the Elite plan for extended restoration.
Cannot find the deleted task in the Audit Log — Verify your filters are set correctly. Try broadening the date range or removing other filters. If the task was deleted by another team member, use the User filter to check their activity.
Restored task is missing some data — In rare cases, certain task details may not be fully restored. Check the task's fields and re-enter any missing information manually.
Audit Log is empty or not loading — Refresh the page. If the issue persists, check your internet connection or contact Uku support.
